for its comprehensive online help center in Best Help Site Portal category
SchoolMint’s robust and comprehensive collection of online training tutorials and personalized support and outreach plans ensure customers are successful with SchoolMint, regardless of their level of experience with software or online tools. The online help center offers hundreds of articles, recordings, and trainings, as well as forums for customers to connect with SchoolMint team members and fellow educators.
In addition to the online help center, the SchoolMint tech support team provides comprehensive, bilingual tech support to administrative staff and to parents at nearly 6,000 district, charter, and private schools nationwide. Notably, the team maintains an average 96% satisfaction rate on all support tickets which leads to an overwhelming majority of customers renewing with SchoolMint every year. SchoolMint additionally offers an Udemy course and best practice webinars to help administrators effectively use different tools within the SchoolMint system.
SchoolMint’s primary solutions collectively provide staff and parents with a more holistic, transparent, and inclusive end-to-end enrollment experience. They include:
- Family Outreach and Marketing
- School Application and Lottery Management
- Student Registration Management
- Digital Forms and Documents
- School Choice and Unified Enrollment
These student enrollment solutions increase equity and accessibility by providing parents with mobile and online multilingual access to their school’s enrollment process. School systems benefit from increased operational efficiency, lower costs, and greater analytic and planning insights through the platform’s robust enrollment reporting tools. Furthermore, SchoolMint’s integration with leading SISs helps ease the burden on school staff and uphold data accuracy.
To learn more about SchoolMint, visit http://www.schoolmint.com.
SchoolMint provides a cloud-based student enrollment and school choice platform to PreK-12 school systems worldwide. Since its founding in 2013, close to 6,000 schools have chosen SchoolMint to streamline all aspects of student enrollment - student registration management, application, lottery, and school choice management, and digital forms and document uploads. Available online and on mobile devices, SchoolMint integrates with leading student information systems (SIS) and transforms the end-to-end enrollment experience for school staff and parents. SchoolMint is part of the new BV Investment Partners-funded EdTech Platform along with Hero K12. Visit www.SchoolMint.com to learn more.