The EdTech Roundup
Connect:
  • Home
  • Reviews
  • Editorials & Press
  • Ed Tech Sites
  • Lesson Plans
    • Elementary
    • Secondary
  • Former Weekly Podcast
  • About Me
  • Contact

NetSupport DNA: IT Asset Management for Schools

7/10/2017

0 Comments

 
Picture
NetSupport DNA is a suite of easy-to-use tools for managing and supporting IT assets across a school network or campus.  With NetSupport DNA, IT admins, school administrators, and teachers all have access to features and tools designed to help with the management of technology.  From managing hardware and software across a school or district, to classroom management of devices, NetSupport DNA can do it all.  Let’s take a look!

Before jumping into the review, here is a quick overview video from the NetSupport team:


For those looking for a more indepth product tour, I also recommend checking out this 30-minute video, which covers a lot of ground.

Overall, NetSupport DNA is meant to provide the tools and resources that every school stakeholder needs in order for technology to be implemented and used successfully.  Throughout this review we’ll cover both the admin side and the teacher side in order to take a complete look at what NetSupport DNA has to offer.

Admin Side of NetSupport DNA

Using NetSupport DNA, IT admins will have access to a wide range of useful features that can assist in the school or district-wide management of technology.

On the hardware inventory side, NetSupport DNA keeps track of every detail you would possible need for all of the devices on your school network.  You can also filter devices by any of these criteria in order to quickly find which devices may need a hardware or software update.

From a software perspective, you can view all installed programs, applications, and hot fixes installed as well cross reference these to actual application use to ensure you only renew software the school actually needs. NetSupport DNA also scans for selected file types to ensure key curriculum software is not save locally and missed in backups.


Picture

IT admins also have access to features like alerts, where they can get notifications if certain actions were taken by students.  Alerts can be sent to specific email addresses and/or active users, and you have complete customization over what triggers these alerts to be sent.

As an IT admin, you can also setup safety features to help protect students at your school.  In addition to supporting CIPA, NetSupport DNA offers real-time monitoring and can look for specific keywords or phrases in a variety of languages to keep an eye on student activity. These are displayed in a word cloud format so school counselors can spot trending topics across groups of students.

Picture
Additionally, NetSupport DNA offers a “report a concern” feature which allows students to quickly and discretely report any issue (e.g. cyberbullying) that they may have encountered to a trusted staff member.  NetSupport DNA even includes a list of national support resources and phone numbers so students can reach out to a variety of support organizations if they are in need. 

This video gets into more detail about how NetSupport DNA enhances IT security:


The admin side of NetSupport DNA offers a wide range of additional features, including a mobile inventory app, user management, delivery and tracking of acceptable use policies, remote control and powershell tools, real-time bandwidth monitoring and a whole lot more.  

Picture

NetSupport DNA also offers End Point Security which allows admins to control either who can use memory sticks and portable media or locking down a Memory Sticks for use exclusively by either a user or members of a department.  
This video provides more information on additional remote management and support tools.


For those interested in the admin side, you can find out more information about the features on this page. You can also download a free trial which can be used for 30 days on up to 50 devices.  Finally, for more information on pricing, you can contact the NetSupport DNA team or book a demo.


Teacher Side of NetSupport DNA

The teacher side of NetSupport DNA offers a wide variety of features that helps support teachers with classroom instruction and management.  Regardless of the devices students are using in a classroom, teachers will be able to see student screens, send out instant student surveys, share their screen out with students, and a whole lot more.

Picture

One of my favorite features on the teacher side is the audio monitoring feature which allows you to actually hear what students are talking about when they’re on their device.  This can be useful for making sure students are on task, but I think it’s much more beneficial when used to encourage participation and call students out for being exemplary and awesome.  You can even hit the record button and it will create an audio file that will start recording what was previously said in case you were a little slow in hitting record.

Picture

Additionally, one of the things that sets NetSupport DNA apart from other similar services is their focus on teacher tools and student games.  Within NetSupport DNA teachers can create lesson plans, build learning journals (that can be shared with students who may have been absent or missed something), and gamify formative assessment with a collection of interactive activities.  All of these features can be enormously helpful in allowing teachers to use technology to move beyond teacher-centered activities and put more focus on student engagement and learning.

Tablet based apps are also provided for teaching assistants to allow them to support the teacher within the classroom.

Also unique to NetSupport DNA is that the student application provides a toolbar so students can receive rewards from the teacher, see lesson progress, read their learning objectives for the day, and check on expected outcomes. This toolbar also acts a launchpad to resources assigned for the lesson.


Picture

Teachers can also turn their device into an interactive whiteboard, and then push that whiteboard out to students to see or interact with.  They can add in images, notes, or whatever they might need to, and then quickly share that out to their classroom.  Plus, teachers can share out student screens if there is an example of student work that they want the entire class to see.

Picture

The teacher side of NetSupport DNA has a wide range of additional features, including dedicated Teacher apps for for Windows 10, Mac and Chrome, and is also designed to help reinforce the ISTE standards. 

This walkthrough from a teacher’s perspective provides additional insight into how NetSupport could be used in the classroom.  Teachers interested in learning more can also book a demo to get a tour of the product in action.

Overall…

What I love most about the NetSupport DNA education suite is the complete customizability to support the technology vision of your specific school or district.  Whether you are part of a school or district that has a more open use policy, or a more restricted use policy, NetSupport DNA can be completely customized to your needs.

The enormous range of administrative, teacher, and eSafety features ensure that whatever you’re trying to do with technology management, you’ll be able to.  Plus, the interface is incredibly user friendly and the team has a great library of video support as well.

As mentioned above, for those interested in learning more, you can download a free trial, contact the NetSupport DNA team or book a demo.

In short, regardless of the technology needs of your school or district, I absolutely recommend considering NetSupport DNA for IT management.

Picture

The opinions expressed in this review are my own.

I was not compensated for writing this review.


0 Comments



Leave a Reply.

    Reviews

    Here you can find the Round Up's collection of in-depth reviews on the latest programs, apps, websites, and more.

    Make sure to click the review's title or the Read More link for the complete review!


    Picture

    Featured

    Picture
    Check out our featured review | ClassroomAPP: A Complete, K-12 Digital Platform for Online and In-Person Classrooms

    Teach.com

    Picture

      Subscribe

    Subscribe

    Connect


    Awards

    Picture
    Picture
    Picture
    Picture
    Picture
    Picture
    Picture

    RSS Feed


    Archives

    July 2020
    March 2020
    February 2020
    January 2020
    December 2019
    November 2019
    October 2019
    September 2019
    August 2019
    July 2019
    February 2019
    January 2019
    December 2018
    November 2018
    October 2018
    August 2018
    July 2018
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    December 2017
    November 2017
    October 2017
    September 2017
    August 2017
    July 2017
    June 2017
    May 2017
    April 2017
    March 2017
    February 2017
    January 2017
    December 2016
    November 2016
    October 2016
    September 2016
    August 2016
    July 2016
    June 2016
    May 2016
    April 2016
    March 2016
    February 2016
    January 2016
    November 2015
    October 2015
    September 2015
    August 2015
    June 2015
    April 2015
    March 2015
    February 2015
    January 2015
    December 2014
    November 2014
    October 2014
    September 2014
    July 2014
    June 2014
    April 2014
    March 2014
    February 2014
    January 2014
    December 2013
    November 2013
    October 2013
    September 2013
    August 2013
    July 2013
    June 2013
    April 2013

           
​Except where noted, content on this site is licensed under a Creative Commons Attribution 3.0 License
Picture

Copyright 2020 | Mike Karlin, Ph.D.